Cafe Manager

We are looking for an active and efficient Cafe Manager to join us at XS Espresso Jordan Springs. Your role primarily consists of
maintaining and managing the cafe operations.

You will be required to work in shifts and even, on weekends and holidays. You will be responsible
for managing the inventory for the cafe when required.
You will also be training employees on how to deal with customers and provide customer
satisfaction. We expect you to provide strategic plans to increase the profitability of the cafe.

Responsibilities:
 Maintain working schedules on a day to day basis
 Recruit junior staff and train them according to the company policies
 Brief employees about rules of the cafe
 Ensure that the machines such as coffee machine or tea machine are working fine
 Make sure the cleaning is done before the daily operations start
 Coordinate with suppliers for the stock of raw materials
 Maintain healthy relationship with customers
 Coordinate with the staff according to different shifts and confirm the availability
 Maintain the standard and quality of the services provided
 Ensure that the needs of the customers are fulfilled
 Ensure smooth operations of our cafe when we are understaffed

Requirements:
 Candidates having a high school diploma with relevant experience can be considered.
 Certification in Hospitality would be preferred
 Proven experience of working as a Cafe Manager, Hotel Manager or a similar role
 Basic knowledge of handheld restaurant POS systems
 Ability to handle coffee machines and other appliances
 Great team management skills
 Ready to work in shifts
 Exceptional customer service skills
 Extraordinary communication and organizational skills
 Pleasant personality with the ability to converse in multiple languages fluently

Applications close 28 February, 2022.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here to apply